What happens when you acquire a new customer? Are they simply added to your database and communicated with the same message, at the same time as every other customer?
Many brands miss the opportunity to continue a genuine conversation with the customer, you have a small window in which the customer will be feeling positive about your brand. You need to take advantage of this mindset to develop an ongoing relationship with the customer to influence future behaviour and drive genuine customer loyalty.
In this eBook, we cover:
What happens when you acquire a new customer? Are they simply added to your database and communicated with the same message, at the same time as every other customer?
Many brands miss the opportunity to continue a genuine conversation with the customer, you have a small window in which the customer will be feeling positive about your brand. You need to take advantage of this mindset to develop an ongoing relationship with the customer to influence future behaviour and drive genuine customer loyalty.
In this eBook, we cover: