Terms and Conditions

Last Updated: 1st December 2025

CUSTOMOLOGY PTY LTD MASTER TERMS AND CONDITIONS
(ACN 611 188 393 / ABN 58 611 188 393)
61 Southgate Avenue, Cannon Hill QLD 4170 Australia

1.     Definitions and Interpretation

1.1       Definitions
 In this Agreement, unless the context otherwise requires:

(a)       Agreement means these Master Terms and Conditions together with any Service Agreement, Proposal, Statement of Work (SOW) or other written document executed between the Parties referring to these Terms.

(b)       Applicable Law means all legislation, regulations, mandatory codes, standards and other instruments having the force of law in any jurisdiction in which the Services are provided or received, including the Privacy Act 1988 (Cth), Australian Consumer Law, Corporations Act 2001 (Cth) and subordinate legislation.

(c)       Applicable Rates means Customology’s then-current professional service rates, time-based or unit-based charges, and solution fees as notified to the Client from time to time.

(d)       Business Day means a day other than a Saturday, Sunday or public holiday in Queensland.

(e)       Client means the entity named as the client or customer in the relevant Service Agreement or SOW.

(f)       Confidential Information has the meaning in clause 12 and includes all non-public business, technical, financial or customer information disclosed by either Party.

(g)       Customology means Customology Pty Ltd (ACN 611 188 393 / ABN 58 611 188 393) and includes its related bodies corporate, directors, officers, employees, agents and permitted subcontractors.

(h)       Deliverables means any data, document, creative material, report, code, software, dataset, or other output produced by Customology in performing the Services.

(i)       Fees means the amounts payable by the Client for the Services under the relevant Service Agreement or SOW, exclusive of GST.

(j)       Force Majeure Event has the meaning given in clause 16.

(k)       GST has the meaning given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

(l)       Insolvency Event has the meaning in clause 22.

(m)       Intellectual Property Rights or IP Rights means all present and future rights to intellectual property, including copyright, patents, trademarks, designs, trade secrets, moral rights, database rights, know-how, domain names, and any application or right to apply for registration of such rights, anywhere in the world.

(n)       Party means Customology or the Client, and Parties means both of them.

(o)       Personnel means, in relation to a Party, its directors, officers, employees, agents, contractors and subcontractors.

(p)       Privacy Laws means the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and any other applicable law governing personal information.

(q)       Services means the professional, strategic, data, marketing, technology, creative or consulting services to be supplied by Customology as described in the Service Agreement or SOW.

(r)       Term has the meaning given in clause 19.

1.2       Interpretation

(a)       Headings are for convenience only and do not affect interpretation.

(b)       A reference to legislation includes amendments, re-enactments and replacements.

(c)       Words importing the singular include the plural and vice versa.

(d)       References to “include” or “including” are without limitation.

(e)       If there is any inconsistency between these Terms and a Service Agreement or SOW, the Service Agreement or SOW prevails to the extent of inconsistency, unless expressly stated otherwise.

2.     Engagement and Scope of Services

2.1       The Client engages Customology to provide the Services described in the relevant Service Agreement or SOW. Each engagement is a separate contract governed by these Terms.

2.2       The Services may include, without limitation:

(a)       customer lifecycle management, marketing strategy and campaign execution;

(b)       data analysis, integration, cleansing, modelling and transformation, including through Customer.AI platforms;

(c)       database and single-customer-view development;

(d)       marketing automation, communications, creative direction, copywriting and graphic design;

(e)       software and web application development, hosting, and maintenance;

(f)       data-driven insights, behavioural segmentation and business intelligence reporting;

(g)       ongoing support, governance and program management; and

(h)       any ancillary or ad-hoc service requested and accepted by Customology in writing.

2.3       Exclusions. Unless expressly agreed, Customology is not responsible for:

(a)       third-party advertising costs, platform fees, media spend, or telecommunication charges;

(b)       hardware, cloud hosting, or third-party software licences;

(c)       legal, accounting or taxation advice;

(d)       third-party system performance; or

(e)       any client internal process failures.

2.4       Variation of Services. Any change to the scope of Services must be agreed in writing. Additional work, iterations or deliverables requested by the Client may incur additional Fees at Customology’s Applicable Rates.

2.5       Priority. If any inconsistency arises between project documentation, the following order of precedence applies:

(i)       the executed Service Agreement or SOW;

(ii)       these Terms;

(iii)       any schedule or annexure; and

(iv)       any proposal or quotation.

3.     Fees, Expenses and Payment

3.1       The Client must pay all Fees and reimbursable expenses in accordance with the payment schedule in the Service Agreement or invoice terms.

3.2       Unless otherwise specified:

(a)       invoices are payable within 30 days of the invoice date;

(b)       recurring service charges are invoiced monthly in advance; and

(c)       time-and-materials work is billed monthly in arrears based on actual effort expended.

3.3       Late Payment. If the Client fails to pay an invoice when due, Customology may, without prejudice to any other right:

(a)       charge interest at the rate of 10 % per annum (calculated daily) on overdue amounts;

(b)       suspend provision of Services until payment is received in full;

(c)       retain ownership of all Deliverables and data until payment; and

(d)       recover from the Client all reasonable costs of debt recovery, including legal fees on a solicitor-and-own-client basis.

3.4       GST. All Fees are exclusive of GST. The Client must pay GST on taxable supplies upon receipt of a valid tax invoice.

3.5       Expenses. The Client will reimburse Customology for pre-approved out-of-pocket expenses reasonably incurred in providing the Services (e.g. travel, accommodation, third-party software, couriers).

3.6       Fee Review. Customology may review and adjust its Applicable Rates on 30 days’ written notice, provided that any change applies prospectively.

3.7       No Set-Off. The Client may not withhold, set off or deduct any amount due to Customology under this Agreement.

4.     Client Obligations

4.1       The Client must;

(a)       provide Customology with timely, accurate and complete information, data and materials required for the Services;

(b)       ensure that all data provided complies with Privacy Laws and any applicable consent requirements;

(c)       assign qualified personnel to liaise with Customology and make prompt decisions or approvals;

(d)       maintain backups of all data supplied;

(e)       ensure adequate IT infrastructure, connectivity and system access for Customology’s performance; and

(f)       promptly notify Customology of any issue likely to affect delivery of the Services.

4.2       If Customology’s performance is delayed or prevented by the Client’s acts or omissions, timelines will be extended and Customology may charge reasonable standby Fees.

4.3       The Client is solely responsible for use of the Deliverables and for verifying accuracy and suitability for its business purposes.

5.    Performance of Services

5.1       Customology will perform the Services in a professional and workmanlike manner using reasonable skill and care consistent with accepted Australian industry standards.

5.2       Customology may engage subcontractors or related entities to perform all or part of the Services, provided Customology remains responsible for their acts or omissions.

5.3       Unless expressly guaranteed in writing, Customology does not warrant that any marketing activity, campaign, or data analysis will achieve specific commercial results, sales targets or financial outcomes.

5.4       Timeframes and milestones are indicative only and not of the essence unless expressly stated as “time-critical” in the Service Agreement.

6.     Ownership of Data and Deliverables

6.1       The Client retains ownership of its pre-existing data and customer information provided to Customology.

6.2       Upon full payment of Fees, Customology grants the Client a non-exclusive, non-transferable, perpetual licence to use the Deliverables solely for its internal business purposes.

6.3       All intermediate materials, templates, proprietary code, methodologies, analytical models and tools used or developed by Customology remain Customology’s exclusive property, even if incorporated in Deliverables.

6.4       Customology may retain anonymised or aggregated data derived from the Services for benchmarking, product improvement or research, provided it does not identify the Client or its customers.

7.     Audit and Compliance

7.1       During the Term, Customology will maintain internal controls and procedures reasonably designed to ensure compliance with Applicable Law, Privacy Laws and ISO/IEC 27001 standards.

7.2       If required by regulation or mutual agreement, Customology will allow the Client’s authorised representatives (on at least 10 Business Days’ notice and during normal hours) to review documentation reasonably necessary to verify compliance, provided such representatives are bound by confidentiality obligations.

7.3       Audits must not unreasonably disrupt Customology’s business or compromise confidentiality of other clients. Any audit costs incurred by Customology at the Client’s request are recoverable from the Client.

8.     Service Levels and Support

8.1       Customology will provide support and service levels consistent with its standard Service Level Agreement (SLA) applicable at the commencement of the Term, unless otherwise agreed in the Service Agreement.

8.2       Priority classifications, response times, escalation processes, and maintenance windows will be as set out in that SLA.

8.3       Customology may modify its SLA on 30 days’ written notice, provided service quality is not materially diminished.

8.4       Where Customology hosts or manages systems, it will implement reasonable technical safeguards, redundancy and backup protocols, but does not guarantee uninterrupted or error-free operation.

9.     Change Management and Variation Process

9.1       Either Party may propose a change to the Services or Deliverables. No change is effective unless agreed in writing.

9.2       Upon receiving a change request, Customology will assess the technical and commercial impact, including any additional Fees and timeline adjustments, and provide a written variation proposal.

9.3       If the Client approves the proposal in writing, the Agreement will be deemed varied accordingly.

9.4       Until a variation is agreed, Customology will continue to perform the Services as originally scoped.

10.     Insurance

10.1       Insurance Obligations
Each Party must, at its own cost and throughout the Term and for not less than two (2) years following termination or expiry, maintain with reputable insurers the following minimum insurances:

(a)       Public and Products Liability Insurance covering loss, damage, or injury to persons or property for an amount not less than AUD 10 million per occurrence;

(b)       Professional Indemnity Insurance covering errors, omissions, or negligent acts in performance of the Services for an amount not less than AUD 5 million per claim and in the aggregate; and

(c)       Workers Compensation Insurance as required by Applicable Law.

10.2       Evidence of Cover
Each Party must, on written request, provide the other with certificates of currency evidencing current policies and, if reasonably required, copies of relevant policy terms.

10.3       No Limitation of Liability
The existence of insurance does not limit a Party’s liability or obligations under this Agreement.

11.     Liability

11.1       Exclusion of Consequential Loss

To the maximum extent permitted by law, Customology is not liable for any consequential, indirect, special or punitive loss, including but not limited to loss of profit, revenue, data, goodwill, opportunity, anticipated savings, or reputational damage, whether arising in contract, tort (including negligence), equity or otherwise.

11.2       Limitation of Aggregate Liability

Customology’s total aggregate liability arising out of or in connection with this Agreement, whether under statute, contract, tort (including negligence), indemnity or otherwise, shall not exceed the total Fees paid by the Client to Customology in the six (6) months immediately preceding the event giving rise to the claim.

11.3       Australian Consumer Law

Nothing in this Agreement excludes, restricts or modifies any rights or remedies the Client may have under the Competition and Consumer Act 2010 (Cth) or other law which cannot be lawfully excluded or modified.

11.4       Client Assumption of Risk

The Client acknowledges that:

(a)       the performance of marketing, digital, or data-based activities inherently involves factors outside Customology’s control;

(b)       Customology makes no representation that any campaign or Deliverable will achieve a specific result; and

(c)       the Client is solely responsible for business decisions based on the Deliverables or Services provided.

11.5       Third-Party Systems and Suppliers

Customology is not liable for any failure of third-party platforms, hosting environments, telecommunications networks, advertising networks or software suppliers used in connection with the Services.

11.6       Apportionment

Where liability is caused by the acts or omissions of both Parties (or their Personnel), liability will be apportioned in proportion to the contribution of each Party to the loss as agreed or determined by a court of competent jurisdiction.

12.     Indemnity

12.1       Client Indemnity in Favour of Customology

The Client indemnifies, defends and holds harmless Customology and its Personnel from and against any loss, damage, claim, demand, cost or expense (including reasonable legal fees on a solicitor-and-own-client basis) arising from or in connection with:

(a)       any breach of this Agreement by the Client or its Personnel;

(b)       any negligent, unlawful or wilful act or omission of the Client or its Personnel;

(c)       any infringement or alleged infringement of third-party Intellectual Property Rights arising from materials supplied by the Client or directions given by the Client;

(d)       any breach by the Client of Privacy Laws or misuse of personal information; and

(e)       any claim made by a customer, regulator or other third party arising from the Client’s use of the Deliverables or Services.

12.2       Customology Indemnity in Favour of Client

Subject to the limitations in clause 11, Customology indemnifies the Client against direct loss arising from any third-party claim that the Deliverables, when used strictly in accordance with this Agreement and Customology’s instructions, infringe that third party’s Intellectual Property Rights.

12.3       Indemnity Procedure

The Party seeking indemnity must:

(a)       promptly notify the indemnifying Party of the claim;

(b)       permit the indemnifying Party to control the defence and settlement of the claim; and

(c)       provide reasonable assistance at the indemnifying Party’s expense.

12.4       Survival

This clause 12 survives termination or expiry of the Agreement.

13.     Force Majeure

13.1       Definition

For the purposes of this Agreement, a Force Majeure Event includes any act, event or circumstance beyond a Party’s reasonable control that prevents or delays performance of its obligations, including without limitation:

(a)       acts of God, lightning, earthquake, flood, storm, fire, explosion or natural disaster;

(b)       epidemic, pandemic, public health emergency or quarantine restriction;

(c)       war (whether declared or not), terrorism, civil disturbance, riot or embargo;

(d)       strike, lock-out or industrial dispute not caused by the affected Party;

(e)       government order, sanction, change in law, import or export restriction or supply-chain embargo;

(f)       failure or delay of any third-party utility, telecommunications or hosting service, or widespread cybersecurity incident;

(g)       acts or omissions of third-party suppliers, carriers, subcontractors or platform providers beyond the reasonable control of the affected Party; and

(h)       any other event which could not reasonably have been foreseen and prevented by prudent management.

13.2       Effect of Force Majeure

(a)       If a Party is prevented from or delayed in performing an obligation by a Force Majeure Event, that obligation is suspended for the duration of the delay to the extent performance is prevented or delayed.

(b)       The affected Party must notify the other as soon as practicable of the event, its expected impact and the steps taken to mitigate its effects.

(c)       The affected Party must use all reasonable endeavours to mitigate the impact and resume performance as soon as practicable.

(d)       If a Force Majeure Event continues for more than ninety (90) consecutive days, either Party may terminate this Agreement by written notice without liability for damages arising solely from the termination.

13.3       Exclusions

A Force Majeure Event does not excuse failure to make payment when due or any obligation that could have been performed by reasonable alternative means.

14.     Data Protection and Privacy

14.1       Compliance with Privacy Laws

Each Party must comply with all Privacy Laws and take reasonable steps to protect personal information from unauthorised access, interference, modification, disclosure or loss.

14.2       Collection and Use of Personal Information

(a)       The Client warrants that it has lawful authority and all necessary consents to provide personal information to Customology.

(b)       Customology may collect, use and process personal information solely for the purpose of providing the Services, fulfilling its legal obligations and improving its products and platforms.

(c)       Customology may store data on secure servers in Australia or other jurisdictions with comparable privacy protections.

14.3       Security and Incident Management

(a)       Customology will implement technical and organisational measures consistent with ISO/IEC 27001 and industry best practice to protect Client data.

(b)       If Customology becomes aware of a data breach that is likely to result in serious harm to any individual, it will notify the Client as soon as reasonably practicable and co-operate in any response required under Privacy Laws.

14.4       Data Retention and Destruction

Upon termination of the Agreement and subject to payment of all Fees, Customology will return or securely destroy Client data within ninety (90) days, except that encrypted back-ups may be retained for a further six (6) months or as required by law. The costs of data destruction will be estimated separately and communicated to the client.

14.5       Cross-Border Transfers

Where personal information is transferred outside Australia, Customology will take reasonable steps to ensure the recipient is subject to privacy obligations substantially similar to the Australian Privacy Principles.

15.      Confidential Information

15.1       Obligation of Confidence

Each Party must keep all confidential Information of the other Party and must not use or disclose it except as permitted by this Agreement or as required by law.

15.2       Permitted Disclosures

A Party may disclose Confidential Information:

(a)       to its Personnel and professional advisers who need to know for the purpose of performing or advising on this Agreement, provided they are bound by confidentiality obligations;

(b)       to insurers, auditors or regulators where necessary; or

(c)       with the prior written consent of the other Party.

15.3       Return or Destruction

Upon termination or expiry, each Party must return or destroy all confidential Information of the other on request, except for information retained for compliance or archival purposes subject to continuing confidentiality.

15.4       Exclusions

Confidential Information does not include information which:

(a)       is or becomes publicly available without breach of this Agreement;

(b)       is lawfully received from a third party not under a duty of confidence; or

(c)       is independently developed without use of the disclosing Party’s confidential Information.

15.5       Survival

This clause 15 survives termination or expiry of the Agreement.

16.       Intellectual Property Rights

16.1       Ownership

(a)       All pre-existing Intellectual Property of a Party remains the property of that Party.

(b)       All Intellectual Property created by Customology in the course of providing the Services, including Deliverables, methodologies, templates, software code, data models and analytics, vests in Customology immediately upon creation.

16.2       Licence to Client

Subject to payment in full of all Fees, Customology grants the Client a non-exclusive, non-transferable, royalty-free licence to use the Deliverables solely for its internal business purposes and strictly in accordance with this Agreement.

16.3       Restrictions on Use

The Client must not, without Customology’s prior written consent:

(a)       copy, modify, reverse engineer, decompile or create derivative works of any Deliverable or Customology software;

(b)       resell, assign, licence, transfer or otherwise commercialise any Deliverable or Customology IP; or

(c)       remove any copyright or proprietary notices from Deliverables.

16.4       Licence to Customology

The Client grants Customology a non-exclusive, royalty-free licence to use any Client materials or IP supplied to Customology for the purpose of performing the Services and warrants that such use will not infringe third-party rights.

16.5       Moral Rights
The Client consents to Customology doing any act that would otherwise infringe the Client’s moral rights in Deliverables created under this Agreement.

16.6       Continuing Rights
Customology may reuse its underlying tools, concepts and know-how developed while providing the Services in its other client engagements, provided no confidential information of the Client is disclosed.

19.     Term and Termination

19.1       Term

(a)       This Agreement commences on the Effective Date stated in the relevant Service Agreement or Statement of Work (SOW) and continues for the initial term specified therein (Initial Term).

(b)       On expiry of the Initial Term, this Agreement automatically renews for successive twelve (12)-month periods (each a Renewal Term) unless either Party gives at least ninety (90) days’ written notice of non-renewal prior to the end of the then-current term.

19.2       Termination for Convenience
Customology may terminate this Agreement or any SOW, in whole or in part, for convenience by providing ninety (90) days’ written notice to the Client.

19.3       Termination for Cause
Either Party may terminate this Agreement or any SOW immediately by written notice if the other Party:

(a)       commits a material breach that is not capable of remedy;

(b)       commits a material breach capable of remedy but fails to remedy it within fourteen (14) days after receiving written notice requiring rectification;

(c)       is subject to an Insolvency Event as described in clause 22; or

(d)       in the case of the Client, fails to pay any invoice within fourteen (14) days of the due date.

19.4       Consequences of Termination
Upon expiry or termination for any reason:

(a)       all outstanding Fees, charges and expenses become immediately due and payable;

(b)       Customology is entitled to invoice for all Services performed up to the termination date, including approved work-in-progress and reasonable demobilisation costs;

(c)       all licences granted under clause 16.2 immediately cease unless otherwise agreed in writing;

(d)       Customology must, on written request and subject to full payment, deliver to the Client all Deliverables due and return or destroy Client data in accordance with clause 14.4; and

(e)       termination does not affect any accrued rights, obligations or remedies of either Party existing at the effective date of termination.

19.5       Survival

Clauses 3, 6, 11, 12, 14–16, 19.4, 20–25 and any other clause which by its nature is intended to survive termination or expiry, shall continue in full force.

20.     Notices

20.1       Form and Delivery

Any notice, consent, approval, demand or other communication (Notice) under this Agreement must be in writing and delivered by hand, courier, registered post or email to the address or email of the relevant Party specified in the Service Agreement or subsequently notified in writing.

20.2       Effective Time of Service

A Notice is deemed received:

(a)       if delivered by hand or courier — at the time of delivery;

(b)       if sent by registered post — three (3) Business Days after posting;

(c)       if sent by email — when transmitted, provided no delivery failure message is received within two (2) hours of transmission.

20.3       Change of Details

Either Party may change its contact details for Notice by giving written notice to the other.

21.       Dispute Resolution

21.1       Good-Faith Negotiation

If a dispute arises in connection with this Agreement, a Party must not commence litigation or arbitration (except for urgent injunctive relief) unless it has first complied with this clause.

21.2       Notice of Dispute

A Party claiming a dispute must give written notice to the other Party specifying the nature of the dispute and the relief sought.

21.3       Escalation

Within ten (10) Business Days of the Notice of Dispute, senior representatives of each Party must meet (in person or by video conference) and use good faith efforts to resolve the dispute.

21.4       Mediation

If the dispute is not resolved within twenty (20) Business Days after the Notice of Dispute, either Party may refer it to mediation administered by the Resolution Institute of Australia in Brisbane, Queensland. The mediation will be conducted in accordance with the Resolution Institute Mediation Rules then in effect.

21.5 Litigation

If mediation does not resolve the dispute within thirty (30) Business Days after appointment of the mediator, either Party may commence legal proceedings.

21.6 Continued Performance

Each Party must continue to perform its obligations under this Agreement, as far as practicable, while a dispute is being resolved.

21.7 Injunctive Relief

Nothing in this clause 21 prevents either Party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction to protect its rights or confidential Information.

22.     Insolvency

22.1       Definition

For the purposes of this Agreement, an Insolvency Event occurs if a Party:

(a)       becomes unable to pay its debts as and when they fall due;

(b)       has a receiver, receiver and manager, administrator, provisional liquidator or liquidator appointed over it or any of its assets;

(c)       enters into an arrangement or compromise with its creditors or any class of them;

(d)       passes a resolution for winding-up or is ordered by a court to be wound-up; or

(e)       experiences any analogous event under the laws of any jurisdiction.

22.2       Effect of Insolvency Event

If a Party suffers an Insolvency Event, the other Party may terminate this Agreement immediately by written notice.

23.     Governing Law and Jurisdiction

23.1       Governing Law

This Agreement is governed by and must be construed in accordance with the laws of the State of Queensland, Australia.

23.2       Jurisdiction

Each Party irrevocably submits to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia, Brisbane Registry, and waives any objection to proceedings being brought in those courts.

24.     Miscellaneous Provisions

24.1       Relationship of the Parties

Nothing in this Agreement creates a relationship of partnership, joint venture, employment or agency between the Parties. The Client has no authority to bind Customology.

24.2       Assignment and Subcontracting

(a)       The Client may not assign, novate or transfer this Agreement or any right or obligation without Customology’s prior written consent.

(b)       Customology may assign or subcontract any of its rights or obligations to any related body corporate or qualified third-party provider without the Client’s consent, provided Customology remains responsible for performance.

24.3       Publicity and Use of Name

(a)       Customology may include the Client’s name and logo in its client list and marketing materials, provided any formal press release or public announcement requires the Client’s prior written approval (not to be unreasonably withheld).

(b)       The Client must not issue any public statement referring to Customology or this Agreement without Customology’s prior written consent.

24.4       Taxes

All amounts under this Agreement are exclusive of GST and any other taxes, levies or duties, unless expressly stated otherwise. The Client is responsible for all taxes payable in connection with receipt of the Services other than Customology’s income tax.

24.5       Costs

Each Party bears its own legal and administrative costs of negotiating and executing this Agreement unless otherwise agreed in writing.

24.6       Entire Agreement

This Agreement constitutes the entire agreement between the Parties in relation to its subject matter and supersedes all prior negotiations, proposals, communications or understandings, whether oral or written.

24.7       Amendment

No variation of this Agreement is effective unless in writing and signed by authorised representatives of both Parties.

24.8       Waiver

Failure or delay by a Party to exercise any right or remedy under this Agreement does not operate as a waiver of that right.

24.9       Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

24.10       Further Assurances

Each Party must execute and do all acts and things reasonably required to give effect to this Agreement and any transaction contemplated by it.

24.11       Counterparts and Electronic Execution
This Agreement may be executed in any number of counterparts, each of which is deemed an original but together constitute one instrument. Electronic or digital signatures and electronic transmission of executed counterparts are binding and admissible as evidence of execution.

25.     Execution and Acceptance

25.1       Acceptance by Client

By signing the Service Agreement, Proposal, Statement of Work or otherwise instructing Customology to proceed with the Services, the Client is deemed to have read, understood and accepted these Master Terms and Conditions in full.

25.2       Authorised Signatories

Each person signing or accepting on behalf of a Party represents and warrants that they are duly authorised to bind that Party.

END OF MASTER TERMS AND CONDITIONS
Customology Pty Ltd (ACN 611 188 393 / ABN 58 611 188 393)
61 Southgate Avenue, Cannon Hill QLD 4170 Australia